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University Ticketing Services (UTS) can provide ticketing for University-sponsored events on the UW-Green Bay campus. All ticket sales are processed through Paciolan ticketing software with the assistance of Ticket Star.
Ticket sales are available via phone by calling the University Ticketing & Information Center (UTIC) at (920) 465-2400, at the UTIC ticket counter in the University Union, and beginning 90 minutes prior to curtain at the venue. Ticket sales through these channels are assessed minimal service charges. Service charges are paid by the patron at time of purchase.
• A $2.00 per ticket service charge is assessed on each ticket sold by University Ticketing Services.
Tickets may also be sold online through www.ticketstaronline.com (via desktop or mobile ordering), by calling the Ticket Star phone bank, or by visiting the Ticket Star box office at the Resch Center. It is strongly recommended that Ticket Star's phone bank and website be utilized for ticket on sales with expected high volume and for ticket presales. Additional service charges will apply and will be retained by Ticket Star.
• Phone and Window Orders are charged $1.00 or 10% of the base ticket price (whichever is greater) per ticket.
• Internet Orders are charged $2.00 per ticket (minimum).
Additional fees may be charged by The Weidner Center for the Performing Arts for events held in the Weidner Center (including events held in Jean Weidner Theatre).
•A $3.50 per ticket Facility Fee may be charged.
•A $3.00 per order Parking Fee may be charged.
The amount and implementation of these fees will be determined by Weidner Center management.
A per order handling fee is assessed on single and season ticket orders processed by both University Ticketing Services and Ticket Star.
• A $3.25 per order handling fee is charged on all mail, phone, internet and mobile single ticket orders.
• There is no per order handling fee on window orders placed at the UTIC ticket counter.
A $1.00 per ticket reprint fee will be charged on tickets requiring a reprint. This is at the discretion of the box office staff.
There is no fee charged to the UW-Green Bay departments for complimentary tickets.
MasterCard, Visa, American Express, Discover, Resch Center Gift Cards, and UW-Green Bay Gift Cards are accepted as payment for mail, phone, internet, mobile and window orders. Cash, Checks and Pass Points are also accepted at the UTIC and the venue box office.
A 3.0% credit card transaction fee paid on all credit card orders is charged by Ticket Star and will be deducted at settlement.
Ticket Star deducts 5% Wisconsin Sales Tax and .5% Brown County Sales Tax and remits the total to the appropriate taxing authority. This amount will be deducted at event settlement.
University Ticketing Services can provide staffing at the venue box office beginning 90 minutes prior to curtain. University of Wisconsin-Green Bay departments will be charged for box office event staffing at a rate of $15.00 per person per hour. The number of attendants required to staff the box office for an event will be dependent on the number of ticket windows in the box office and the anticipated event attendance, and is at the discretion of the University Ticketing Services Manager.
Event set-up information in the following form must be submitted no later than 1 week prior to the requested on-sale date.
I agree to the above terms, conditions, and rates as listed.
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